Almost every automated phone menu claims to have been changed recently, necessitating your rapt attention. Is there really a sufficient number of Americans who memorize these menus and zip through them without listening? I suspect there isn't, and that the three seconds they use to tell us that the menus have changed is a complete waste of our time.
# posted by 
at August 21, 2005 at 7:20 PM.
at August 21, 2005 at 7:20 PM.Archives
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